Shipping policy

SHIPPING POLICY

Thank you for shopping with 3 6 9 clothing. All of our apparel is printed on demand specifically for you upon ordering. Please review our shipping practices, estimated timeframes, and policies below.

1. FULFILLMENT & PROCESSING TIME
• Production Time: Because each item is custom printed, order processing and printing typically takes 2 to 5 business days before dispatch.
• Order Status: Once your order is processed and dispatched, you will automatically receive a confirmation email containing your tracking information.

2. ESTIMATED DELIVERY TIMEFRAMES
Shipping times vary depending on your destination. Estimated transit times after fulfillment are as follows:

• United Kingdom: 2 to 4 business days
• United States: 3 to 6 business days
• European Union: 3 to 7 business days
• Australia & New Zealand: 4 to 9 business days
• Rest of the World: 5 to 14 business days

Please note: Delivery estimates do not include fulfillment processing times, weekends, or public holidays. Delays caused by customs clearance or courier disruptions are beyond our control.

3. SHIPPING RATES
Shipping charges for your order are calculated and displayed at checkout based on your delivery destination and package weight.

4. INTERNATIONAL CUSTOMS, DUTIES & IMPORT TAXES
For international orders shipped outside the United Kingdom (including to the US, EU, and Australia), packages may be subject to local import duties, tariffs, VAT, or handling fees levied by the destination country's customs authority. 

3 6 9 clothing is not responsible for any additional customs duties or import taxes applied to your package. All charges incurred during or after shipping are the sole responsibility of the customer.

5. INCORRECT ADDRESS & UNDELIVERABLE PACKAGES
Please ensure your shipping address is entered correctly at checkout. If a package is returned to our fulfillment facility due to an incorrect or incomplete address provided by the customer, you will be responsible for the cost of reshipping the order.

6. LOST OR DAMAGED PACKAGES
If your package arrives damaged, or if tracking shows the item was lost in transit, please contact us within 14 days of the estimated delivery date at illgottengainsss@gmail.com with your order number and photos (if damaged). We will coordinate with our fulfillment team to arrange a replacement or solution.

7. CONTACT US
For any questions regarding shipping or your order status, please reach out to us at:
3 6 9 clothing
Email: illgottengainsss@gmail.com
Phone: +44 7765 796040